Plan your transport
Give the countries of collection and destination, full addresses and the companies involved. Name a contact at each site for access, package data and documents. Keep machine identifiers unchanged even when descriptive texts are translated, so that sender, recipient and authorities can find the same unit. With a shared, up-to-date overview, purchasing, shipping and recipient all work from the same status.
Within the EU or to a non-EU country
Within the EU, customs formalities are usually not required for machines; what matters are delivery documents, contacts and handovers. If the machine goes to or comes from a country outside the EU, export and import formalities are added. Clarify early who handles them, for example seller, buyer or an appointed customs agent.
Export requirements are part of preparation
For destinations outside the EU, exporter and recipient check in advance which export and import rules apply to the specific machine, including any licensing requirements. This check is part of order preparation. We plan the transport on the basis of the clarified documents.
Multilingual coordination
If collection and destination are in different countries, the contacts often speak different languages. State each contact’s preferred language. Clear item numbers and machine identifiers help avoid misunderstandings between sites.
What matters
- Name countries, addresses and companies in full
- Record a document contact for each party
- Keep machine identifiers identical across languages